Incident Reporting and Ticketing is a feature of novaSOC
Incident Reporting and Ticketing
The main objective of the novaSOC portal is to provide appropriate visibility and guidance on where and how to take action. Any security event that requires action becomes a severity-ranked ticket, and provides relevant information, insight, intelligence,and guidance on what to do next. Sorting and filtering tools give you the power to pinpoint trouble nodes, users, or IPs.